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Up to 2 years warranty & all spare parts in stock!

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this is the original code, please add your part:  
HX  |  SKU: S800696

HX X8 Plus Battery 461Wh

Regular price $459.00
Tax included Shipping calculated at checkout.


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Price Match

NG Mobility Price Match Guarantee

Last updated 7 Nov 2025 • Australia only • Same brand & model

We’re committed to being competitive and fair. If you find the exact same NG Mobility brand product (same model, colour, year) at a lower advertised price from an authorised Australian retailer, we’ll match it — no hassle.

Eligible Brands

  • DiroDi eBikes
  • HONBIKE
  • HX Electric Scooters
  • Micro Scooters
  • Moonwalkers
  • UNIT 1 Safety Gear
  • Ookkie
  • Yerka
  • Often Outdoors

How It Works

  1. Find the same product at a lower price on an Australian website
  2. Send us the live link + screenshot to contact@ngmobility.com.au
  3. We verify within 24 hrs (Mon–Fri)
  4. If valid → we match the price + apply to your order

Conditions

  • Same brand, model, colour, specs
  • Advertised price from authorised Australian retailer
  • In stock and ready to ship
  • Not a clearance, auction, or marketplace seller
  • Applies to pre‑purchase only (before checkout)

Need Help?

Email contact@ngmobility.com.au 


 

Warranty Policy

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NG Mobility Warranty Policy

Last updated 3 Nov 2025 • Fully compliant with Australian Consumer Law

Every product you buy from NG Mobility comes with statutory consumer guarantees under the Australian Consumer Law — it must be of acceptable quality, safe, durable and fit for purpose. On top of that, we give you the following free extra warranties:

DiroDi eBikes
2 years on frame, motor, battery & electronics
Excludes wear parts (tyres, brake pads, grips) & crash damage
Micro Scooters
2 year manufacturing warranty
Ookkie
2 years
Yerka / HONBIKE
1 year
HX / Moonwalkers / UNIT 1 / Often Outdoors
1 year
Any other brand
6 months with proof of purchase

We make warranty painless

  • Can’t fix it in-house? We send you to the nearest authorised workshop — we pay every cost.
  • Most parts in stock → express shipping or same-day service.
  • Every claim resolved within 7 business days.

How to claim

  1. Proof of purchase (order number or receipt)
  2. Serial number (on frame or battery)
  3. Photo or 30-sec video of the issue
  4. Short description of what happened

Email to contact@ngmobility.com.au 


 

Official Policy • Part of our Terms of Service • Updated 3 Nov 2025

Delivery and Shipping

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Shipping & Delivery

Last updated 4 Nov 2025 • 100 % compliant with Australian Consumer Law

We ship from Brisbane. All costs & times shown at checkout — no surprises.

Free Shipping

Orders over $150 = free standard shipping (where available).

Estimated Delivery Times

  • QLD, NSW, ACT, VIC — 1–5 business days
  • WA, NT, TAS — 5–10 business days

Not all products ship to every state. Check availability at checkout.

Order Timeline

  1. Order placed → instant confirmation
  2. Packed & shipped within 5 business days
  3. Tracking email within 24 hrs

Depot Pickup = Save Money

Select depot delivery at checkout — collect from your local courier depot.

Damaged in Transit?

  1. Note damage on delivery receipt
  2. Email photos to contact@ngmobility.com.au within 48 hrs
  3. We file insurance → free replacement or refund

Your ACL Rights

Nothing limits your Australian Consumer Law rights. Late or damaged = refund or replacement.


 

Refund & Returns

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NG Mobility Refund & Return Policy

Last updated 3 Nov 2025 • 100 % compliant with Australian Consumer Law

30-Day Satisfaction Guarantee

You have 30 days from delivery to return or exchange any unused product in original condition and packaging. If it’s not right, we’ll make it right — no stress.

Important: Verify on Arrival

Please check your order immediately upon delivery. Open the box and confirm you received the correct item(s). Any product opened or tested before verification (please make sure you received what you ordered) will not be eligible for return. This keeps things fair for everyone.

Eligible for return?

  • Unused, unopened, in original sealed packaging
  • With proof of purchase
  • Within 30 days of delivery

Not eligible (hygiene & safety)

  • Helmets, knee/elbow guards, bags — once used or tags/seals removed
  • Underwear, socks, or personal items
  • Customised or modified products
  • Any product opened/tested before verification (please make sure you received what you ordered)

How to Return

  1. Email contact@ngmobility.com.au with your order number
  2. We send you an RMA number within 24 hrs
  3. Pack securely with all accessories + write RMA on box
  4. Send via tracked post — you pay return shipping
  5. We inspect → refund issued in 10 business days

Refunds

Full refund to original payment method. Original shipping non-refundable.

Need Help?

Email contact@ngmobility.com.au 


Related Policies

Description

Add an additional swappable battery to extend your HX X8 electric scooter's range. The battery can be charged separately from the Scooter, so you can swap out a new one in seconds and continue your journey. 

How to Remove / Install the HX X8 Electric Scooter Battery:

  • Pull out the spring latch on the top of the battery and lift the battery straight up to remove the battery pack from the front bar.
  • Pull out / in the battery horizontally until an audible click can be heard.

How to Charge  the Battery:

There’s no need to lug the scooter around to power up! Just detach the battery and follow the below steps:

  • Open the charging port cover at the bottom of the battery. Make sure the charging port is dry and free of dust.
  • Connect the charging adapter.
  • The battery is fully charged when the charging adapter's indicator light turns red to green.
  • Close the charging port cover after charging the battery.

Battery rated power 461Wh with 3-Pin Blade  Takes approximately 4-5 hours to charge fully.

The HX X8 electric scooter battery has six protection features: overheating, short circuit, overcurrent and overcharge protection, Undervoltage automatic sleep, etc.

Size 46*9cm, Weight only 3.1 KG, Portable backpack scooter battery.

How does the HX X8 Plus Electric Scooter battery work?

1. Flexibility—This portable battery has a built-in charging port, so it can be charged at home instead of at a public charging station.

2. Extend Range - This battery is compact enough to carry in a common-size backpack; place a spare charged battery and double your range!

3. Economical – Given the complexity of a battery embedded scooter, repairing or replacing a new battery pack will be much cheaper and easier


Payment & Security

Payment methods

  • American Express
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  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

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