Brisbane Clearance Sale

Frequently Asked Questions

Find answers to common questions below

What’s the return policy?

30 days from delivery if unused & unopened. Verify on arrival. See Refund Policy.

Is there a warranty?

Yes — 1–2 years depending on brand (DiroDi = 2 years). Full list: Warranty Policy.

Can I use Afterpay or deposit?

Yes — Afterpay up to $3,000 or 7-day deposit hold ($100–$500). Check Finance Options per product.

Found it cheaper elsewhere?

We’ll match any lower price on the same NG Mobility brand from an authorised Australian retailer. Price Match Guarantee.

Do you have a store?

Yes! Visit us at 232 Montague Rd, West End QLD 4101 — open Mon–Friday 9 am–5 pm. and Sat 9 am–1 pm. Get free advice, or pick up your order.

Find answers to common questions below

Can I get this product shipped? ▾

These clearance products are available for in-store pickup only.

If you need shipping, we can provide a quote for delivery at an additional cost.

Please contact us at contact@ngmobility.com.au or via the online chat, and we’ll assist.

Is there warranty on clearance products? ▾

Yes. All clearance products come with full warranty coverage, up to 1 year, in line with Australian Consumer Law.

We also provide servicing and support at our workshop:

232 Montague Rd, West End, QLD 4101.

Do you stock parts and accessories? ▾

Yes. We stock parts and accessories for these brands and work directly with the manufacturer, ensuring ongoing support and availability.

Why are these products on clearance? ▾

These products are on clearance due to an upcoming change of models that NG Mobility will soon be importing.

Once cleared, these prices will not return.

Are clearance products new? ▾

Yes. All clearance items are brand new, unused, and fully checked prior to collection.

Can I inspect the product before picking up? ▾

Absolutely. You’re welcome to inspect the product in store before collection. Our team is happy to assist with setup and questions.