NG Mobility / Product support
Product manuals & video guides
Get to know your gear. Find model-specific manuals, watch practical demonstrations and get help with setup, care and everyday use.
Start with your brand, then check the model named on each resource. Videos are demonstrations and do not replace the instructions supplied with your product.
MASE cycling airbags
Understand the AIRDING system and find the right instructions for your model.
Manufacturer manual / English / PDF / 39 pages
Fusion AirRide & AirTour
Fitting, charging, activation, LED indicators, post-deployment checks, refolding and care. Supplied document: September 2026 edition.
Open Fusion manual (PDF, 1.1 MB)Applies to Fusion AirRide and Fusion AirTour. This is not the Compact manual.
Technology overview
How Does the MASE Airbag Work? Technology & Deployment Explained
A short introduction to MASE AIRDING sensor-controlled cycling airbag technology. Read the model-specific manual before using the product.
Watch on YouTubeBrand introduction / 45 seconds
Meet MASE AIRDING
A short introduction to MASE's cycling-airbag range and the technology behind it.
Watch the MASE introductionChoose the correct manual for your model. AirRide and AirTour must be worn with a helmet; the airbag does not guarantee protection in every accident.
UNIT 1 helmets & accessories
Find the instructions for your helmet or accessory, then explore our product demonstrations.
From the manufacturer
Official manuals & setup help
-
AURA helmet
Official manual and setup videos for the AURA helmet.
-
NEON helmet
Official manual and setup videos for the NEON helmet.
-
FARO helmet
Official manual and setup videos for the FARO helmet.
-
SPARKY helmet
Official manual, fit inserts and light-control help for SPARKY.
-
Smart Light
Manual and help with connections, mounts and compatible accessories.
-
Navigation Remote
Official manual and help connecting the remote to UNIT 1 products.
-
TORCH backpack
Official video guides to the compartments and riding-kit installation.
-
UNIT 1 app
Device pairing, firmware updates and help with supported app features.
PDF manuals include English instructions. Features and accessories vary by model.
Product demonstration
UNIT 1 AURA Photochromatic Visors in Action
See the photochromatic visor for the UNIT 1 AURA helmet in action. Check compatibility with your helmet before choosing a visor.
Watch on YouTube
Often Outdoors inflatable tents
Rooftop-tent setup and pack-down are separate steps. Use the video that matches the task and always follow your model-specific instructions.
Assembly tutorial
How to Assemble an Often Inflatable Rooftop Tent | Step-by-Step Guide
Follow NG Mobility's demonstration of an Often inflatable rooftop tent assembly. Confirm the instructions and mounting requirements for your exact tent and vehicle.
Watch on YouTubePack-down tutorial
How to Remove & Pack Away an Often Inflatable Rooftop Tent
Watch how an Often inflatable rooftop tent is taken down and packed away. Refer to the instructions supplied with your model.
Watch on YouTube
DiroDi electric bikes
Find everyday care and ownership guides, plus our Rover Pro ride test.
From the manufacturer
Official practical guides
-
Electric bike user & care manual
General pre-ride checks, battery care, cleaning and routine maintenance. This online manual does not replace model-specific assembly instructions.
-
Understanding battery range
Why riding conditions affect range, with a Rover Gen 6 example. Results depend on your model, battery and riding setup.
-
Replacement-key guidance
Find the right key-replacement process for your Rover generation or Rover Pro.
Use the assembly instructions for your exact model and generation. Contact our Brisbane team if you need help finding them.
Real-world ride test
How Far Can the DiroDi Rover Pro REALLY Go? | Real-World Range Test
An NG Mobility DiroDi Rover Pro ride test around Brisbane. Range depends on the model, battery, terrain, rider and assistance settings; this video is not a range guarantee.
Watch on YouTube
YERKA bikes & integrated locks
Explore locking technology, saddle adjustment and our V3 walkthrough.
From the manufacturer / Spanish
Official practical guides
-
Integrated locking technology
Official overview of YERKA’s frame lock and related technology. Spanish-language reference for the Chilean range.
-
HASS saddle-height adjustment
Official Spanish-language adjustment guide for YERKA V4 bikes equipped with HASS. Check that your bike has this system before following it.
These manufacturer pages describe the Chilean range. Specifications may differ from Australian models; use your NG Mobility product details and supplied instructions.
Product walkthrough
Yerka V3 | the best solution to bike theft?
Explore the YERKA V3 and its integrated frame-lock concept. The video features the V3; consult the correct specifications for V4 models.
Watch on YouTube
HX electric scooters
Start with a product overview. For setup, battery care or spare-part compatibility, ask us for guidance for your exact HX model.
Product overview
Meet HX
A short introduction to HX electric scooters. This is a product overview, not assembly, maintenance or riding-rules guidance.
Watch on YouTubeMore brands & product support
Looking for instructions for a Micro scooter, Ookkie skateboard, accessory or another product? Tell us the brand and exact model, or your order number, so we can help you find the right resource.
Resources checked: 23 October 2026. Confirm the model and document version before use. Can't find your product? Contact us for help.
