Often Fireproof Fiberglass Mat Protection
Often Fireproof Fiberglass Mat Protection - 39' x 39' (1 mt x 1 mt) is backordered and will ship as soon as it is back in stock.
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Price Match
Price Match
NG Mobility Price Match Guarantee
We’re committed to being competitive and fair. If you find the exact same NG Mobility brand product (same model, colour, year) at a lower advertised price from an authorised Australian retailer, we’ll match it — no hassle.
Eligible Brands
- DiroDi eBikes
- HONBIKE
- HX Electric Scooters
- Micro Scooters
- Moonwalkers
- UNIT 1 Safety Gear
- Ookkie
- Yerka
- Often Outdoors
How It Works
- Find the same product at a lower price on an Australian website
- Send us the live link + screenshot to contact@ngmobility.com.au
- We verify within 24 hrs (Mon–Fri)
- If valid → we match the price + apply to your order
Conditions
- Same brand, model, colour, specs
- Advertised price from authorised Australian retailer
- In stock and ready to ship
- Not a clearance, auction, or marketplace seller
- Applies to pre‑purchase only (before checkout)
Need Help?
Email contact@ngmobility.com.au
NG Mobility Pty Ltd • ABN 47 664 248 604 • Brisbane QLD
See Returns • Warranty
Warranty Policy
Warranty Policy
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NG Mobility Warranty Policy
Every product you buy from NG Mobility comes with statutory consumer guarantees under the Australian Consumer Law — it must be of acceptable quality, safe, durable and fit for purpose. On top of that, we give you the following free extra warranties:
2 years on frame, motor, battery & electronics
Excludes wear parts (tyres, brake pads, grips) & crash damage
2 year manufacturing warranty
2 years
1 year
1 year
6 months with proof of purchase
We make warranty painless
- Can’t fix it in-house? We send you to the nearest authorised workshop — we pay every cost.
- Most parts in stock → express shipping or same-day service.
- Every claim resolved within 7 business days.
How to claim
- Proof of purchase (order number or receipt)
- Serial number (on frame or battery)
- Photo or 30-sec video of the issue
- Short description of what happened
Email to contact@ngmobility.com.au
Nothing in this policy limits your rights under the Australian Consumer Law. For major failures you can choose refund or replacement. For minor failures we repair or replace free of charge.
Delivery and Shipping
Delivery and Shipping
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Shipping & Delivery
We ship from Brisbane. All costs & times shown at checkout — no surprises.
Free Shipping
Orders over $150 = free standard shipping (where available).
Estimated Delivery Times
- QLD, NSW, ACT, VIC — 1–5 business days
- WA, NT, TAS — 5–10 business days
Not all products ship to every state. Check availability at checkout.
Order Timeline
- Order placed → instant confirmation
- Packed & shipped within 5 business days
- Tracking email within 24 hrs
Depot Pickup = Save Money
Select depot delivery at checkout — collect from your local courier depot.
Damaged in Transit?
- Note damage on delivery receipt
- Email photos to contact@ngmobility.com.au within 48 hrs
- We file insurance → free replacement or refund
Your ACL Rights
Nothing limits your Australian Consumer Law rights. Late or damaged = refund or replacement.
NG Mobility Pty Ltd • ABN 47 664 248 604 • Brisbane QLD
See Returns • Warranty
Refund & Returns
Refund & Returns
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NG Mobility Refund & Return Policy
30-Day Satisfaction Guarantee
You have 30 days from delivery to return or exchange any unused product in original condition and packaging. If it’s not right, we’ll make it right — no stress.
Important: Verify on Arrival
Please check your order immediately upon delivery. Open the box and confirm you received the correct item(s). Any product opened or tested before verification (please make sure you received what you ordered) will not be eligible for return. This keeps things fair for everyone.
Eligible for return?
- Unused, unopened, in original sealed packaging
- With proof of purchase
- Within 30 days of delivery
Not eligible (hygiene & safety)
- Helmets, knee/elbow guards, bags — once used or tags/seals removed
- Underwear, socks, or personal items
- Customised or modified products
- Any product opened/tested before verification (please make sure you received what you ordered)
How to Return
- Email contact@ngmobility.com.au with your order number
- We send you an RMA number within 24 hrs
- Pack securely with all accessories + write RMA on box
- Send via tracked post — you pay return shipping
- We inspect → refund issued in 10 business days
Refunds
Full refund to original payment method. Original shipping non-refundable.
Need Help?
Email contact@ngmobility.com.au
Related Policies
- Warranty Policy — 1–2 year cover
- Finance & Deposit Options
- 2-Year Free Service (DiroDi)
Nothing in this policy affects your rights under the Australian Consumer Law. For major failures: refund or replacement. For minor failures: repair or replace free. Deposits non-refundable after 48 hrs unless cancelled in writing.
Description
Description
39*39 Inch Glass Fiber Material Fireproof Fire Pit Mat Outdoor Camping BBQ Protection Temperature Resistant Stove Floor Grill Mat for Deck Patio Lawn
Features
Our fire pit mats have excellent sewing and sealing edges, which are very durable and not easy to scatter. The wear-resistant and wrinkle resistant material makes it can be easily cleaned by washing machine or hand wash.
1.Heat Resistant Material: Our carefully selected fire pit mats are all made by high quality fibreglass material and insulation coating, which are heat resistant, oil-and water-resistant. Our fireproof mats can protect the surface of the terrace from burns, heat damage, thermal deformation, etc.
2.Washable and Reusable: Our fire pit mats have excellent sewing and sealing edges, which are very durable and not easy to scatter. The wear-resistant and wrinkle resistant material makes it can be easily cleaned by washing machine or hand wash.
3.Multi Size: 39*39", the big size is sufficient to meet your thermal protection needs. Our foldable fire blanket can be organized well in the storage bag, which is portable to carry. And there are grommets on the side of the fire pit mat for fixing.
4.Wide Application: Our BBQ grill mat can be safely used under the temperature of 932°F, the melting point temperature of our fire pit mats is 2012°F. Which can be used for deck, patio, lawn, outdoor camping, barbecue protector.
5.Warning: Do not put the heat source directly on the fire pit mat. Once the charcoal falls on the mat, we need to remove it to prevent the board or turf from scorching due to the residual heat. Leave a gap of 10 inches between the bottom of the fire pit and the mat to prevent heat transfer to the ground.
Material: Fiber Glass (without coated, 430 g/sqm) Size:39 x 39‘’ (1M x 1M)
Equipped with 4pcs pegs 18cm*6m Aluminum alloy OPP Bag Package
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
